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Shipping and Insurance: All orders are shipped via the U.S. Postal Service. We highly recommend that Priority Mail be selected when placing an order. Each shipment is insured. WE SHIP ONLY TO USA ADDRESSES.
Slovak Folk Crafts Online Store Return Policy: Slovak Folk Crafts is dedicated to pleasing our customers, and wants you to be ecstatic about your purchase. If you are not happy, simply ship it back to us (insured) within the guidelines of our return policy (below) for an exchange or a refund less shipping fees.
Return Policy: If you aren’t satisfied with your recent Slovak Folk Crafts purchase, you can return it in its original condition for an exchange or a refund, less shipping charges. Items must be returned within thirty (30) days of purchase in original condition and in original packaging, with all tags and labels properly attached, accompanied by proof of purchase. Each item will be visually inspected upon receipt for signs of wear or damage prior to an exchange or issuance of a refund. You will receive notification regarding your return within five business days. Any unauthorized, improperly packaged or non-insured packages will be refused and returned to the sender. Items that show signs of wear or have been resized, engraved, altered, or damaged in any way cannot be accepted for return. All refunds will be in the form of the original payment.
Shipping Returns: Carefully pack your item using all of the original packing materials, including any paperwork included, in a plainly wrapped cardboard box. (The post office has these available if you do not.) Send the package by registered mail, as this is the safest way to ship valuable items. Ship it via US POSTAL SERVICE PRIORITY MAIL – REGISTERED AND INSURED. For your protection, please insure the package for the full amount of the invoice plus the shipping charges. Slovak Folk Crafts is not responsible for items lost or damaged during shipping. Clearly print your name and address on the outside of this package in the return areas. Mail the package to:
Slovak Folk Crafts
1605 S. Center St. Ext.
Grove City, PA 16127
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